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Additional Information

Additional Information for ID Zone

View full profile
Location of This Business
7003 W Lake St Ste 400, Saint Louis Park, MN 55426-4448
BBB File Opened:
4/28/2008
Years in Business:
18
Business Started:
1/1/2006
Business Started Locally:
1/1/2006
Business Incorporated:
9/1/1983
Accredited Since:
4/28/2008
Type of Entity:
Limited Liability Company (LLC)
Alternate Business Name
  • IDZ, LLC
Business Management
  • Bob Fidler, Senior Vice President of Sales
Contact Information

Principal

  • Bob Fidler, Senior Vice President of Sales

Customer Contact

  • Bob Fidler, Senior Vice President of Sales
Additional Contact Information

Fax Numbers

  • (952) 487-1074
    Primary Fax

Email Addresses

Products and Services
For 20+ years, ID Zone has been a one-stop source for 100s of top-quality ID products, including photo ID printers, printing systems, ribbons, supplies, software, and more. Shop the most respected brands, and get in-house tech service and support.
Payment Methods
  • Visa, Mastercard, Discover and American Express
Refund and Exchange Policy
  • Unopened and Unused Items
    We want you to be happy with your product!  If you have purchased an incorrect or unwanted item, you may return it within 30 days of receipt, according to the requirements outlined below:

    - The product must be unopened, unused and factory sealed. 
    - Product returns must include original packaging, boxes, instructions, etc. 
    - Products must be shipped to ID Zone freight pre-paid (customer pays for shipping back to ID Zone). 
    - 3rd party shipping charges (UPS, FedEx, etc) are non-refundable

    If you need to return a product, please contact customer service at (800) 910-5987 x3 to arrange for an RMA (return merchandise authorization).  We will be happy to assist you with your return and help you find a replacement product that fulfills your needs.

    - Opened and Other Items
    - We are unable to accept the return of the following items without a pre-authorization from ID Zone
    - Open or used printers
    - Open or used cameras
    - Software
    - Open or used media such as cards, ribbons, and/or printer cleaning kits
    - Custom printed or custom programmed products, including but not limited to, custom lanyards, custom badge reels, custom TempBadge products, and programmed technology cards. 
    - Special order items

    Defective Merchandise (DOA)
    If you received a product that is non-functioning or defective out of the packaging, please contact the ID Zone Technical Support Team to arrange for a return merchandise authorization (RMA). We will do our best to replace the product as quickly as possible. 

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