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Find a Location

CNO Construction, LLC has 1 locations, listed below.

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    Business ProfileforCNO Construction, LLC

    Concrete Contractors

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    According to the information provided by CNO Construction LLC this company offers concrete repairs, install, and pavers.

    Business Details

    Location of This Business
    1025 Bradley St, Saint Paul, MN 55130-3801
    BBB File Opened:
    5/24/2021
    Years in Business:
    13
    Business Started:
    10/8/2010
    Business Started Locally:
    10/8/2010
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Courtney T Burnett, Manager
    Contact Information

    Principal

    • Courtney T Burnett, Manager

    Customer Contact

    • Courtney T Burnett, Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/06/2021

    Complaint Type:
    Order Issues
    Status:
    Answered
    ******************************* / CNO Construction accepted $2500.00 as partial payment for removal and replacement of a concrete walkway, 2 sets of concrete stairs, concrete landings, and other miscellaneous work clarified in written and verbal agreements. ******************************* / CNO Construction began setting up job and tearing out concrete on 11/23/2021. As of 12/04/2021 ******** has still not completed any of the agreed upon work, nor has he proceeded beyond demolishing home owner's steps and walkway. ******** has repeatedly said he has ordered materials and will complete job but never does. ******** demolished steps and walkway adjacent to house almost 2 weeks ago, leaving house exposed to elements and homeowners with no safe accessibility to house or garage. Home owner has lost approx $1,000.00 in wages due to canceling obligations so he could meet ********, who then repeatedly failed to show-up when he said he would. Home owner has also incurred expenses resolving mouse and moisture issues related to house being left exposed and unprotected. On 12/04/2021, homeowner asked ******** to either complete the work or refund the $2,500.00 homeowner paid him. ******** has not replied.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Quan L

    1 star

    06/07/2023

    The company installed my driveway in July 2021 and warranty for 5 years. The work did not go smoothly. It started from 7:00 in the morning and not done until the night time 9:30 PM. The concrete was slow to spread out due to not enough workers, cement truck did not provide enough concrete, they had to go to ****** to get 5-6 bags of cement and manually mixed it.The owner apologized for all mishaps. By November 2021. he called me and told me he sued the cement company and won. He promised he will re-do my drive way. After the winter 2021 and by May 2022 and contacted the owner to set up the schedule for him to re-do my driveway. He did not respond. Later he stopped by without any appointments. After telling me his company had been doing well, he said he will coat the driveway rather than redoing it and promised to do it in July 2022. I tried to call and email him to set the date for his work. He never respond after many text, call, and email. After the 2021 winter the cement was scaling. Now after 2022 winter the scaling got more severe like gravel. When I plowed the snow the concrete scaling flew all over place to my yard. I was terrible that the owner did not stand behind his work and did not have a good faith for his 5 years warranty.

    Local BBB

    BBB of Minnesota and North Dakota

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