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ComplaintsforSager Electronics
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/23/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I ordered a product from this company on August 15th, I received the wrong part and started trying to reach out to the company via telephone. No one would answer any of the numbers listed on receipt or on company page, I finally got in touch with someone via email. I have over 30 emails of me requesting a way to return product and receive a refund. After weeks, and me returning product, they said they issued a refund, I waited over a week and reached out multiple times and still no refund. I've had to file a dispute with my bank now for $337.68 and go through all the hassle and still I don't have my money over a month later and the company has stopped responding. Horrible company and horrible service.
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Contact Information
1355 Mendota Heights Rd Ste 260
Saint Paul, MN 55120-1030
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.