Business ProfileforHighland Electric, Inc.

Had a kitchen roughed in through HE. The walls were all opened up and there was existing conduit to go off of if necessary. We also requested can light installation and electric run to where the island would be installed. There was attic access right above the kitchen so that was used rather than going through the basement ceiling. After three days of who knows what, the tech needed an additional tech to come help him finish on the fourth. (You are charged essentially double when another tech comes out). After four days of work on what several other electricians told me they could have done in two days, I was left disappointed. The installer was a fantastic guy, but what I was left with for what I paid was absolutely mind blowing. The can lights were installed incorrectly as to the distance we requested and had to be redone and patched on my own. The wires were never run for power to the island. There was a circuit with an open ground that I had to fix myself. One of the boxes that was supposed to be an outlet had so many wires running through it that there was no space to even install outlets, it will have to be a blank cover plate. For some reason the electrical in the adjacent living room/garage had no power and had to be remedied. There was scrap wire scattered all throughout the attic space. There was no way I was going to have HE come back out to fix these problems and charge me for another day or two of work, so I had friends, family, and other electricians help me fix all of the issues. Everyone I spoke to at the company was friendly, but ultimately I only received a 10% discount and my credit card fee waived off of a whopping $4,000 bill. I had to spend significantly more than that discount just to fix all the issues myself. HE is probably a great company as others have had good experiences, but I would recommend looking elsewhere as it's not worth the risk.

Highland Electric takes pride in the service we provide. When things dont go perfectly if given the opportunity we will always make it right.