Additional Information
Additional Information for Advanced Disposal - St Paul
- Location of This Business
- 309 Como Avenue, Saint Paul, MN 55103
- Headquarters
- 800 Capitol St Ste 3000, Houston, TX 77002-2945
- BBB File Opened:
- 8/1/1996
- Years in Business:
- 54
- Business Started:
- 1/1/1970
- Business Started Locally:
- 1/1/1993
- Business Incorporated:
- 1/1/1971
- Accredited Since:
- 6/1/2014
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Number of Employees:
- 46300
- Alternate Business Name
- Advanced Disposal Services
- Waste Management of Minnesota, Inc.
- Advanced Disposal - St Paul
- LRS of Minnesota
- Advanced Disposal Services Solid Waste Leasing Corporation
- Veolia Environmental Services
- Business Management
- Melanie Dobson, Chief Executive Director
- Contact Information
Customer Contact
- Melanie Dobson, Chief Executive Director
- Additional Contact Information
Phone Numbers
- (651) 487-8546Other Phone
- (651) 487-8546
- Additional Business Information
- Additional InfoOnyx Waste Services, formerly Superior Services is headquartered out of Milwaukee, Wisconsin.
- Serving Area
The entire Twin Cities area through Western Wisconsin
- Afton, MN
- Albertville, MN
- Almelund, MN
- Andover, MN
- Annandale, MN
- Anoka, MN
- Antlers Park, MN
- Apple Valley, MN
- Arden Hills, MN
- Argonne, MN
- Bayport, MN
- Baytown, MN
- Becker, MN
- Belle Plaine, MN
- Bethel, MN
- Bible College, MN
- Big Lake, MN
- Birchwood, MN
- Blaine, MN
- Bloomington, MN
- Braham, MN
- Branch, MN
- Brooklyn, MN
- Brooklyn Park, MN
- Buffalo, MN
- Burns, MN
- Burnsville, MN
- Cambridge, MN
- Carver, MN
- Castle Rock, MN
- Cedar, MN
- Cedar East Bethel, MN
- Center City, MN
- Centerville, MN
- Champlin, MN
- Chanhassen, MN
- Chaska, MN
- Chisago City, MN
- Chisago Lake, MN
- Circle Pines, MN
- Clear Lake, MN
- Cokato, MN
- Cologne, MN
- Columbia Heights, MN
- Columbus, MN
- Coon Rapids, MN
- Copas, MN
- Corcoran, MN
- Cottage Grove, MN
- County Market, MN
- Crown College, MN
- Crystal, MN
- Crystal Bay, MN
- Dalbo, MN
- Day, MN
- Dayton, MN
- Deephaven, MN
- Delano, MN
- Dellwood, MN
- Douglas, MN
- Eagan, MN
- East Bethel, MN
- Eden Prairie, MN
- Edgewood, MN
- Edina, MN
- Elk River, MN
- Elko, MN
- Elko New Market, MN
- Excelsior, MN
- Falcon Heights, MN
- Farmington, MN
- Forest Lake, MN
- Fort Snelling, MN
- Franconia, MN
- Fridley, MN
- Gem Lake, MN
- Golden Valley, MN
- Grandy, MN
- Grant, MN
- Grass Lake, MN
- Greenfield, MN
- Greenwood, MN
- Grey Cloud Island, MN
- Ham Lake, MN
- Hamburg, MN
- Hamel, MN
- Hampton, MN
- Hanover, MN
- Harris, MN
- Hassan, MN
- Hastings, MN
- Hilltop, MN
- Hopkins, MN
- Howard Lake, MN
- Hugo, MN
- Independence, MN
- Inver Grove, MN
- Inver Grove Heights, MN
- Isanti, MN
- Jordan, MN
- Lake Elmo, MN
- Lake Saint Croix Beach, MN
- Lakeland, MN
- Lakeland Shores, MN
- Lakeville, MN
- Landfall Village, MN
- Lauderdale, MN
- Lent, MN
- Lexington, MN
- Lilydale, MN
- Lindstrom, MN
- Lino Lakes, MN
- Linwood, MN
- Little Canada, MN
- Long Lake, MN
- Loretto, MN
- Mahtomedi, MN
- Maple Grove, MN
- Maple Lake, MN
- Maple Plain, MN
- Maplewood, MN
- Marine on Saint Croix, MN
- Martin Lake, MN
- Mayer, MN
- Medicine Lake, MN
- Medina, MN
- Mendota, MN
- Mendota Heights, MN
- Minneapolis, MN
- Minnetonka, MN
- Minnetonka Beach, MN
- Minnetonka Mills, MN
- Minnetrista, MN
- Monticello, MN
- Montrose, MN
- Mound, MN
- Moundsview, MN
- Navarre, MN
- New Brighton, MN
- New Germany, MN
- New Hope, MN
- New Market, MN
- New Scandia, MN
- New Trier, MN
- Newport, MN
- North Branch, MN
- North Oaks, MN
- North Saint Paul, MN
- Norwood, MN
- Norwood Young America, MN
- Nowthen, MN
- Oak Grove, MN
- Oak Park Heights, MN
- Oakdale, MN
- Orono, MN
- Osseo, MN
- Otisville, MN
- Otsego, MN
- Palmdale, MN
- Pine Springs, MN
- Plymouth, MN
- Prior Lake, MN
- Ramsey, MN
- Randolph, MN
- Richfield, MN
- Robbinsdale, MN
- Rockford, MN
- Rogers, MN
- Rosemount, MN
- Roseville, MN
- Rush City, MN
- Saint Anthony, MN
- Saint Anthony Village, MN
- Saint Augusta, MN
- Saint Bonifacius, MN
- Saint Cloud, MN
- Saint Croix, MN
- Saint Croix Beach, MN
- Saint Francis, MN
- Saint Louis Park, MN
- Saint Marys Point, MN
- Saint Michael, MN
- Saint Paul, MN
- Saint Paul Park, MN
- Santiago, MN
- Savage, MN
- Scandia, MN
- Shafer, MN
- Shakopee, MN
- Shoreview, MN
- Shorewood, MN
- Silver Creek, MN
- Soderville, MN
- South Haven, MN
- South Saint Paul, MN
- Spectacle Lake, MN
- Spring Lake Park, MN
- Spring Park, MN
- Stacy, MN
- Stanchfield, MN
- Stanford, MN
- Stillwater, MN
- Sunfish Lake, MN
- Sunrise, MN
- Taylors Falls, MN
- Tonka Bay, MN
- Vadnais Heights, MN
- Vermillion, MN
- Victoria, MN
- Waconia, MN
- Watertown, MN
- Waverly, MN
- Wayzata, MN
- Weber, MN
- West Lakeland, MN
- West Saint Paul, MN
- White Bear, MN
- White Bear Lake, MN
- Willernie, MN
- Woodbury, MN
- Woodland, MN
- Wyoming, MN
- Young America, MN
- Zimmerman, MN
- Refund and Exchange Policy
- Waste Management, Inc.
800 Capitol Street, Suite 3000
Houston, TX 77002
WM Cares Line: 1-866-566-6884
Monday – Friday, 8:00am to 5:00pm (CST)
Website: www.wm.com
Email: [email protected]
Additional Complaint Information
Electronic Communications: By communicating through the BBB's secured, automated complaint system, the customer AUTHORIZES WM to obtain and communicate their personal account information and personal information to customer and the BBB. If the customer does not wish to communicate via electronic methods, please call WM or write to the address provided in this report.
WM On-Line Customer Service
Customer service site: www.wm.com
Do More With My WM by signing up for My WM online resources. You can perform many tasks 24 hours a day, 7 days a week. Customers can log into their account, pay a bill online, ask billing questions, report service issues, submit a sales request, request a bulk pickup, and click to chat live with a representative (limited availability).
Pay by Phone or Online
Make a payment any time by using the automated phone system or online. You will need your WM Customer ID and zip code.
Dial:1-866-WMI-2PAY (1-866-964-2729) Hours: 24 hours a day, 7 days a week. A small processing charge may apply.
Or, Pay Online: www.wm.com > Support > Billing & Payments > Make a Payment. No processing charge applied.
Billing
Billing Questions? Find information on ‘How to Read Your Bill’, watch a brief video and answer billing questions online at www.wm.com > Support > Billing & Payments > Learn About Your Invoice
Missed Service
To report a missed service: log into your account at www.wm.com > Manage My Services, Select Service > Report Missed Service
Request an Extra Pickup
Commercial customers may schedule an extra pickup online: log into your account at www.wm.com > Manage My Services, Select Service > Extra Pickup
Request a Bulk Pickup
Residents may be able to schedule a bulk/large item removal: log into your account at www.wm.com > Manage My Services, Select Service > Bulk Items Pickup
Contract Terms and Conditions
The Service Agreement will include the number of months contracted for services. After the initial ‘Term’, the contract will automatically renew for the same number of months unless either party gives the other party written notice, via certified letter, prior to the termination of the then-existing ‘Term’. Please review the Agreement for time requirements regarding notification. If there are questions or the customer needs a copy of the Agreement, please call your Account Manager.
Liquidated Damages
If a Customer terminates the Service Agreement prior to the expiration of the ‘Term’, the Customer will be subject to Liquidated Damages. Please review the Agreement for terms regarding Liquidated Damages. If there are questions regarding the Liquidated Damages, which may be owed, or if a copy of the Agreement is needed, please call your Account Manager.
Delivery/Removal Charges
A charge is applied to a customer’s account when a container is delivered or removed. Delivery and removal charges cover administrative and operational costs to process and perform deliveries of new or additional containers or remove existing containers at the customer’s request or at the end of service. Notice of these charges can be located on your invoice or applicable service agreement.
- Social Media
- Business Categories
- Garbage Removal
Accreditation
This business is not BBB Accredited
Years in Business: 54
BBB Rating
This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.
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