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Find a Location

NeighborWorks Home Partners has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • NeighborWorks Home Partners

      533 Dale St N Saint Paul, MN 55103-1916

    • NeighborWorks Home Partners

      1930 Glenwood Ave Minneapolis, MN 55405-1248

    Business ProfileforNeighborWorks Home Partners

    Housing Consultants
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    NeighborWorks Home Partners has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • NeighborWorks Home Partners

        533 Dale St N Saint Paul, MN 55103-1916

      • NeighborWorks Home Partners

        1930 Glenwood Ave Minneapolis, MN 55405-1248

      Location of This Business
      533 Dale St N, Saint Paul, MN 55103-1916
      BBB File Opened:
      8/2/2012
      Years in Business:
      44
      Business Started:
      1/1/1980
      Business Started Locally:
      1/1/1984
      Type of Entity:
      Non-profit Organization
      Alternate Business Name
      • Community Neighborhood Housing Services Inc
      Hours of Operation

      Primary

      M:
      8:30 AM - 5:00 PM
      T:
      8:30 AM - 5:00 PM
      W:
      8:30 AM - 5:00 PM
      Th:
      8:30 AM - 5:00 PM
      F:
      8:30 AM - 3:00 PM
      Sa:
      By Appt. Only
      Su:
      By Appt. Only
      Business Management
      • Jason Peterson, Executive Director
      Contact Information

      Principal

      • Jason Peterson, Executive Director

      Customer Contact

      • Jason Peterson, Executive Director
      Additional Contact Information

      Email Addresses

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rebecca F

      1 star

      02/21/2023

      They do not disclose their actual credit score requirements. They have a list of many other requirements but it is not until you are less than 10 days out from closing deny you a loan. Very unprofessional, just give you an generic email to appeal to even when you are able to prove lack of response on their part. Also they pull credit without borrowers authorization.

      NeighborWorks Home Partners Response

      02/27/2023

      Thank you for reaching out regarding your concerns. Our goal is to provide positive customer service to each and everyone who we connect with and I am sorry to hear that we did not met this goal in our interactions with you. We seek to provide complete information regarding our programs through our website and interactions with our staff and provide this information in a timely manner. In this case, we were able to communicate a response within 3 days of receiving the pertinent information which was based on a number of criteria, not just one. We utilize a general email as a best practice to ensure that we can provide a timely response to inquiries and communications even if any one individual is not in the office. We also always have a signed borrower authorization on file prior to pulling credit for anyone, which we complete when the early loan disclosure forms are signed, which is when the borrower authorization form was signed in this case. We are continually seeking ways to refine and enhance our customer service and appreciate your feedback which we will utilize to further this goal. Thank you again for taking the time to reach out regarding this matter.

      Local BBB

      BBB of Minnesota and North Dakota

      BBB Reports On

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