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Business ProfileforLanguage Access Consulting & Training, LLC
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 1935 County Road B2 W Ste 402, Saint Paul, MN 55113-2795
- BBB File Opened:
- 4/10/2019
- Years in Business:
- 11
- Business Started:
- 8/14/2013
- Business Started Locally:
- 8/14/2013
- Business Incorporated:
- 8/14/2013
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mohamad Anwar, Owner
- Contact Information
Principal
- Mohamad Anwar, Owner
Customer Contact
- Mohamad Anwar, Owner
- Additional Contact Information
Phone Numbers
- (651) 210-7455Other Phone
Email Addresses
- Sales
- Technical Support
- (651) 210-7455
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Sierra F
07/18/2024
Language Access Consulting & Training, LLC Response
07/21/2024
Candidate came without the proper credentials that we are required by contractual agreement to collect prior to seating candidates for their test. I advised her that I will give her up to 3 hours to find out how to print and bring back the required credential. Also, I told her that there are ***** and *** stores nearby. Candidate shouted that this is not a requirement she is aware of, and I insisted that this is the rule to be followed. For reference,few candidates come with the same situation every day, and all follow the rule and obtain the printouts before testing.
This candidate not just came unprepared to test, she insisted on testing without proper documentation and raised her tone, while we had almost 20 other candidates testing. I told her to immediately change the tone in order to test here and gave her a final chance to come back with the required credential. Candidate kept shouting and refused to leave. I told her that 911 will be called to ****** her out if she stays. Candidate left shouting in the hallway: "F**k you racist!".
Candidate actions were reported to her testing organization and the testing vendor, both approved actions taken at our end, and candidate has been denied testing here permanently. We have the entire encounter recorded audio and video, and we retain the right to press disorderly charge against any offender/unruly individual.
It is noteworthy that after we added this new contract a year ago or so, which allows entry level candidates with minimal life experience/education to take exams here that we are witnessing an increasing level of push back, profanity-laden encounters, and disorderly conduct from some of this very program candidates.
Thank you
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