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Complaint Details
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Initial Complaint
03/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Me and husband bought tickets to the bar crawl in ****** March 19, 2022, About 2 weeks before the bar crawl there were only 3 bars listed and then 5 were on the final list a few hours before the event the only place with only drink specials was the place you check-in. We went to 4 bars on the list the bartenders were confused as to what we were talking about when we asked about the free drinks and everyone with a badge on had the tokens for free drinks intact! There were also no food specialswaste of money and there werent any cover charges, basically the cost of the ticket was supposed to cover going into the bars but it would have been free, but no, we couldnt even get in bc the bars chosen were so small there was a wait at every bar. We needed reservations they said! No one knew we were coming or if they did they didnt know what it was for. So Yeah Big Huge Scam, No Refunds for any reasonI want my $60 back. They are scamming the whole country, someone needs to put a stop to it.Business response
03/23/2022
We apologize that this customer did not have a good experience. We believe that the customer may not have had all the details correct (everything was detailed on our website- where to redeem the complimentary drinks, the specials that were being offered, etc). However, we have refunded this customers order to the original payment method- we do not want our customers to be dissatisfied.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.