30 Customer Reviews
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Review from Diane F
1 star05/17/2024
Be aware of over pricing. They do not tell you what an item will cost. The plumber has a iPad and shows you the price without itemizing. It was over 3,000 dollars to buy and have two toilets and a kitchen faucet installed. I asked for quotes not using the most expensive, but the reasonable priced items. I felt like they are taking advantage of gullible people. I did not hire them as it was overpriced. I then used another company and had my needs met for way less. I am completely satisfied with the work and price I paid using the other company.Review from Ben B
5 stars01/26/2024
My electricity goes out multiple times a year whenever there is a storm. McQuillans installed a backup generator for me. Been 3 months since it was installed and it kicked on last night when the power went out. Saved all the food in the ice chest because the power wasn't back on for a day.Review from Matt J
5 stars01/26/2024
The McQuillan team came out to my house is St. Paul and did a wonderful job on my old furnace system. Super thorough and gave me plenty of options on how they would proceed. I highly recommend!Review from Douglas B
5 stars01/18/2024
I called in the morning and they were out the same day. Gary was amazing! Was able to get a reasonable price and he did an incredible job installing our kitchen faucet. He was also very helpful in explaining all aspects of what he did and the warranty coverage. He was extremely polite and highly knowledgeable. Highly recommend McQuillans!! And GaryReview from john s
3 stars01/17/2024
I left a review a few days ago about how McQuillan left our 6 unit condo complex high and dry during the coldest snap of the winter. With our heat not working correctly and all our units cold, we had an appointment in place with them for the next day (soonest available). However they then called later that day reporting they were no longer working on buildings with more than 4 units and good luck to us. We had been on an exclusive service contract since they installed our boilers in 2015. We felt abandoned. I received a call from their GM today explaining that this was a significant miscommunication within their office and he apologized. Since I can not find my original BBB review listed here to addend, I feel only fair to write again reporting that McQuillan is trying to make it right, which I do respect.Review from Harvey G
5 stars01/16/2024
Mom was in a real bind with no heat in her home for over a week. I had a few different companies out to bid a new furnace. I wanted to get her out of the guest bedroom as soon as possible but not spend an arm and a leg. First quote I got was 18k and that was way outside of my price range McQuillan wasnt the lowest bid but they were the only company that I didnt think was blowing hot air (pun intended). Up front pricing and they had it installed next day. Not cheap, but I wasnt looking for cheap.Review from Adam M
5 stars01/16/2024
Great costumer service and pricing!! Definitely will hire them again soon.Review from Deb T
5 stars01/16/2024
I recently had the service department out to my home. An excellent service department and very friendly staff. They arrived on time and were very informative as to what my needs were. I believe their pricing was fair. I would definitely recommend McQuillan Home ServiceReview from Christy F
1 star01/09/2024
I was definitely overcharged, I called to get my shower drain cleared. They charged me $568.00 and the guy who cleared the drain took about 45 minutes of actual work. He brought a machine up cleared the drain and left. It was not a hard job, seriously who charges over $500 for less than 60 minutes of work. I feel like I was taken advantage of as a single mom because they claim that this is a very reasonable amount of money to charge and they charge by the job before they do the work, not by the amount of time it takes. After reading other reviews though it looks like they just take advantage of anyone who doesn't know better. I wished I had never gone with them but I was stressed and exhausted from dealing with a sick child and went against my better judgement and had them clear the drain for me. Would not recommend this company, the plumber was a nice guy but I feel like I was taken advantage of. I should have just paid the visit fee and cleaned it out myself, pretty sure it was just plugged up with hair.
McQuillan Home Services, LLC Response
01/10/2024
Hello *******, Were sorry to hear that you feel like you were overcharged for your service. We strive to offer fair and competitive pricing, but we understand that perceptions can vary. We may not be the least expensive option on the market, but our prices are accurate for the quality of work and service our customers receive. Thank you for the opportunity to work with you.Review from Kyle K
5 stars01/07/2024
Mcquillan is awesome! My furnace went out when I had family over. I called McQuillan and they were out right away to look at my issue and fix the problem. I will be calling McQuillans anytime I have an issue in my house. Amazing Company!
Customer Review Rating
2.6/5stars
Average of 30 Customer Reviews
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