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Find a Location

Rihm Kenworth has 1 locations, listed below.

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    Business ProfileforRihm Kenworth

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    425 Concord Street South, South Saint Paul, MN 55075
    BBB File Opened:
    9/1/1975
    Years in Business:
    91
    Business Started:
    1/1/1933
    Business Started Locally:
    1/1/1933
    Alternate Business Name
    • Rihm Motor Company
    Business Management
    • Kari J Rihm, CEO
    Contact Information

    Principal

    • Kari J Rihm, CEO

    Customer Contact

    • Kari J Rihm, CEO
    Additional Contact Information

    Fax Numbers

    • (651) 646-0630
      Primary Fax
    • (612) 646-0630
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Avonne W

    1 star

    06/08/2023

    My son-in-law bought a brand new made to his specification Simi-Truck from RIHM Kenworth Trucking in January of 2022, by January 25, 2022 the truck was already in need of repair for Transmission/Clutch issues, the truck has gone back and fourth to **** MOTORS (Paccar Engine) for engine repairs on 9 separate occasions. The Simi-Truck has never conformed to the Manufactures Warranty. The Simi-Truck is without a doubt " A LEMON". Unfortunately *********** Lemon Laws do not cover Commercial Vehicles (Call your Attorney General, *************************. Tell him that small business owners need protections also) which leaves the Customer to the mercies of ****** Powerful Legal Team.My son-in-law has had 53 down days while the Simi-Truck was in ****** Repair Shop, that equals to 53 days of lost income. Yes, **************** did provide a rental truck at my son-in-laws expense to the tune of more than $10,000 in out if pocket expenses, and get this, my son-in-law was still responsible for making his timely truck payments.The experience of purchasing a $202,277.21 Simi-Truck from RIHM KENWORTH has been a nightmare for our entire family form the very beginning and we still have a long way to go to try to resolve the issue. I personally wrote a letter to **** Kenworth to try to appeal to her sense of philanthropy, but I have yet to receive a response. The Simi-Truck was purchased to build income for our family and future generations to have a business that we all have worked together to build. Instead of building income it has put ** all in debt trying to pay for rentals, truck payments, and insurance on a "LEMON". I strongly advise every owner/operator "DO NOT PURCHASE A SIMI-TRUCK OR ANY OTHER COMMERCIAL VEHICLE FROM RIHM KENWORTH'

    Local BBB

    BBB of Minnesota and North Dakota

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