15 Customer Reviews
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Review from Erin A
1 star05/01/2024
I worked for Park Nicollet for 4 years and although I was pleased with my learning and growth, the leadership and management was absolutely awful! Nobody cared about you as an individual and was a toxic environment to be around. Most days was filled with anxiety and stress which led me feeling unwanted and unappreciated. Too many times I would discuss certain concerns and it would get dismissed or overlooked. **** would come off as nice to your face but then talk behind your back to fellow co-workers which is unprofessional. Our department wasn't unified or balanced. There was a lot of favoritism amongst the woman and it was not good.Review from Dawn W
1 star04/15/2024
Scheduling people are condescending. (******) I've now had 2 instances with operators who are nasty. I've never had complaints with Park Nicollet before. I don't know if this is Health Partners protocol.Review from Yuentooh V
1 star03/18/2024
CPAP Services at Park Nicollet Methodist Hospital is definitely the worst to work at. Everyone is under trained and management just seems to run things on the fly. Always power tripping because the Manager (*******************) is under so much stress over nothing.Manager *******************, at the ******************* location just pretends to work while front line is in shambles. Everyone is under so much stress because the turnover rate is so bad that the management thinks it's ok to make profit off patients.This isn't a business, it's a service to help patients with sleep apnea.I wouldn't recommend working here because everyone is so egocentric that they can't give proper service to their patients. Management is filled with passive aggressive who needs therapy for their personal issues.Review from Philip S
1 star11/14/2023
I am appalled by this organization. I had just moved to Minnetonka from ********** and needed my simple prescriptions renewed and wax removed from my ears. Consequently, I booked an appointment with my new family ******* ******************** Everything went well until I received the bill which was $951! I asked for it to be reviewed. But no, they claim this outrageous bill is valid.Review from LL M
1 star10/24/2023
Since Health Partner's took them over, they have been run into the ground. For an in-person visit, I have to wait 4 months to see my primary care physician. 2 months for a phone or video visit. I have had to wait a year to see a psychiatrist since my other Dr. retired. That NEVER happened prior to Health Partner's mis-management. I know why they want you to do a video visit. They can cram you through faster. The appointment scheduler almost admitted it. Hands-on visits take longer. So what is missed when a Dr. doesn't do a physical exam? A breast lump? One hand that doesn't squeeze as strongly as another? Unsteady on your feet? All symptoms of serious diseases that no phone or video can pinpoint. Find another health care provider. After 25 years with Park Nicollet, I am.Review from Lydia B
1 star09/18/2023
I had HP insurance from January-June, and during that time I had surgery at a HP clinic. As a result of a lack of information and timely responses to phone calls during my surgery recovery, I had to go to the *** Since that time, I have received bill after bill after bill in a completely unorganized way. The insurance policy, and my experience with HP hospitals and clinics has been awful.Review from Heather D
1 star09/16/2023
I waited for THREE hours to barely be looked at after suffering a horrible SCABIES rash from county jail for several WEEKS. The woman with cute purple fake nails thought prescribing steroids after STATING this could very likely be SCABIES to TRY IT would be the best treatment plan for me. I TRIED it then continued to SUFFER and had to GO BACK IN TO BE seen by a health care PROVIDER instead of a HEALTH CARE ******** and be PROPERLY diagnosed and TREATED. I will never go to Park Nicollet urgent care EVER AGAIN to have my time WASTED and to not even be cared about on a basic human level.Review from Gregory C
1 star09/11/2023
This company is unethical. My wife scheduled a mammogram. They billed us $599 with a $4.38 (<1%) in-network discount. When asked if we could get a reasonable rate, they said they would only do that if we were in financial need. I went in for a 3 minute urgent care appointment and chest x-ray. They billed me $622. Only offered a 9% discount.They would not offer a cash discount. We're being penalized for having insurance. This issue will be reviewed with our Congressman and fully escalated.Review from Jerome M
1 star09/08/2023
IT DOESN'T DESERVE 1 STAR EVEN, PARK nicollet ********** is the worst, seems everybody is incompetent there, had an appt for scan, was told appt was in new building. so after driving round and round trying to find a handicap spot close after 5 back surgeries and need the 6th had to park in ramp. walked to first building guys says appt upstairs so go up and *** says NO appt in old building basement. So walk all the way down there and check in and that idiot lady says know appt in new building. so walk all the way back to new building and lady says yes appt here have a seat. so did and this guy comes and says follow me and i said ok where we going. he says old building basement. I told him f*** no, I been there, been here and BEEN THERE seems NO body knows where it is, Told him I am NOT WAKING all the way back there . I says CANCEL MY ******* APPT I AM NEVER COMING TO THE ******* PARK NICOLLET ********** COMPLEX EVER AGAIN.Review from Sharon B
1 star08/01/2023
** secretly adding charges and submitting tests without my knowledge and no help from billing *****
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