ComplaintsforJeffs floor refinishing
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Complaint Details
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Initial Complaint
11/22/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Signed contract to have hardwood floors done on 3-6-21 ****/owner said he couldnt get out for 3or 4 months. He was called June and July about a start date. August came and went and I called first week of September and he said he could start first week in September. I paid him $2400.00 for 3 coats of poly after sanding was complete. My complaint is from July till September 15 we had to live in the front room as well as get rid of bedroom and dining room furniture. A week after he said he was done and I paid him he left saying he was done with the job. A week later I called him and told him I think we needed another coat of poly and it didnt cover good. He said he applied enough. I totally disagree and my 1/2 oak flooring is now cupping. Very disappointed and wondering if I need to hire someone to put another coat on to save my floors from deteriorating
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.