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ComplaintsforNorthern Lights Casino
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/20/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
I purchased tickets to the *********************************************** scheduled for May 21, 2022. I received notification of cancellation on 1/26/2022. On 1/27/2022 I received a noticed to send my ticket information to ******************* so I could be refunded. Refund amount for tax and tickets was to be $46.15. On 2/25/2022 I sent a followup message asking when I would receive my refund. I did not receive a reply. Then on March 5 I received another notice the concert was cancelled and to send my information for the refund. I am leery that they actually intend to refund my money. They have had ample time to issue the refund. I have ALL emails, ticket info , etc, but they are not in a format you accept. I will be happy to forward these emails to any address you would provide.I would like them to promptly issue the $46.15 refund I am entitled to.Business response
04/25/2022
***** was sent a refund check in the amount of $43.26 on 3/18 and a second check for the sales tax ($2.97) on 4/5.Customer response
04/26/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.