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          Find a Location

          Killer Instinct Crossbows has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileKiller Instinct Crossbows

            Sporting Goods Manufacturers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Current Alerts For This Business

            Alert:
            According to information provided by consumers, 'Killer Instinct' (killerinstinctcrossbows.com) is a crossbow and accessory manufacturer indicating a headquarters location in Windom, MN. The company's website also shows an address (as MSCKI, LLC) in Frankenmuth, MI. Complaints submitted to BBB about Killer Instinct relate primarily to product quality issues (e.g., broken limbs), and subsequent attempts to have products replaced, repaired, or refunded through the company. Killer Instinct responded to two BBB complaints in late 2020, but complaints since that time have gone unanswered. If you are currently experiencing an issue with Killer Instinct, you may submit a complaint online at BBB.org, and we will continue to seek response from the business.

            Contact Information

            PO Box 382

            Windom, MN 56101

            Visit Website
            (810) 626-3026

            Customer Reviews

            1/5

            Average of 15 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            59 complaints closed in last 3 years

            40 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 3

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Killer Instinct Crossbows has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              PO Box 382, Windom, MN 56101
              BBB File Opened:
              10/15/2020
              Years in Business:
              3
              Business Started:
              10/15/2020
              Alternate Business Name
              • MSCKI, LLC
              • Killer Crossbows
              Business Management
              • Owner Or Manager, President
              Contact Information

              Principal

              • Owner Or Manager, President

              Customer Contact

              • Owner Or Manager, President
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              59 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/20/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              I have a Killer instinct Burner 415 crossbow that I have reached out regarding a warranty claim dating back to Oct 6th, 2023. I have attempted to call at least 10 times to no avail. At points I have literally allowed my phone to ring for over an hour. Killer instinct crossbows states that they warrant against any manufacturer defects for the life of the crossbow. The bow exploded in my face while preparing to **** opening whitetail season and I have missed the entire season due to issues with the bow.
              Read 58 More Complaints

              Customer Reviews

              15 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              THOMAS S

              06/10/2024

              I purchased a BC 415. Model 2002C Serial# **********. The first time I shot at a deer the string broke. Both limbs were damaged. **** from Killer Instinct told me I had the option of sending them the bow for repairs or them sending me the parts. I wanted the parts sent to me. The string and limbs are damaged. This is a fact. I suggested the trigger should be replaced because I believe a faulty trigger may have damaged the string. I say this because 2 years prior I purchased a BC 370 from them and the trigger broke the first time I fired that bow. They did send me a new trigger for the BC370 which I installed myself. Now they will not honor their offer to send me the parts. This bow should have been replaced. I would have accepted the parts to repair. Killer Instinct chooses not to stand behind their product.Also I purchased as a gift for my brother this very same BC415 bow. I told him do not use it because it is not safe.***************************

              Killer Instinct Crossbows Response

              06/12/2024

              The customer has been contacted directly via email.
              Read 14 More Customer Reviews

              Local BBB

              BBB of Minnesota and North Dakota

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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