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ComplaintsforMottert's Lawn Service & Repairs
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Complaint Details
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Initial Complaint
10/18/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I took my lawnmower to Motterts on Saturday October 7th to have the self propelled drive cable repaired. He completed a work order and I left the mower. He said it might be a couple of days dependning if he had to order the part. No money was exchanged and a price was not quoted.I tried calling back the next Thursday but no one answered and I did not leave a message.I looked on the website Tuesday October 17th to call them again and the website said the business is permanently closed.More phone calls went unanswered.I drove by the business Wednesday October 10/18 and there were locks on both gates during posted business hours. I am only interested in getting my lawn mower back. There is no cash lost.Can you help me get my mower out from behind the locked gates?My cell phone number is **************, please call me.Thanks ***Business response
11/13/2023
We were playing phone tag and the part was backordered. I called him to tell him his phone was repaired and he is happy with it. He picked it up.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.