ComplaintsforEvolution Saddles LLC
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Complaint Details
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Initial Complaint
02/08/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I was told there would be no issues at all to buy underneath pads for the two saddles I bought, down the road when I needed them. Well I have needed them for the last year and 1/2. Tried all that time to e-mail once a month for new ones and get no response to text, e-mail or phone. Saddles are no good without the new pads. Other pads on saddles broke down..Business response
02/28/2022
They haven't paid for the pads they are complaining about, even so I am working for a new design.Customer response
02/28/2022
Complaint: ********
I am rejecting this response because: I have asked over and over again, how much I owed, and send me an invoice or how much I need to send, and never got an answer, The saddles are no good, without the pads. I need pads now to use. Who knows how long if ever the new design will be. . I can't even sell the saddles, they are not usable.
Sincerely,
******** ****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.