ComplaintsforVic Austin's Motorway
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Complaint Details
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Initial Complaint
09/28/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Dishonest company. Took advantage of me. Awful customer service and communication doing unnecessary work that was never approved. Still dealing with the same problems almost a year later that I paid over $1000 to get fixed. Would have given 0 stars if possible.Business response
10/11/2021
Im sorry that you have multiple problems with your vehicle. This 2012 gmc canyon was never fixed. customer was told that she needed more work done. The vehicle had a major electrical problem which we advised the customer that there is something or someone kicking the panel and ripping wires out under the dash. We did what we could with the amount of money she wanted to spend. We cant work on cars for free. Thanks
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.