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            Business ProfileWestglen Village Apartments

            Apartments

            Contact Information

            920 Quail Terrace Ct

            Ballwin, MO 63021

            (636) 227-6220

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            920 Quail Terrace Ct, Ballwin, MO 63021
            BBB File Opened:
            8/18/2010
            Years in Business:
            35
            Business Started:
            1/1/1989
            Business Management
            • Rose Henning, Manager
            Contact Information

            Principal

            • Rose Henning, Manager

            Customer Contact

            • Rose Henning, Manager
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

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            Most Recent Customer Complaint

            08/02/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            I was a tenant for Westglen Village apartment under ** ***** ******** owned by ***** ****** and his daughter ****** ******. I have deposited total of $900 in which $300 is non-refundable and $600 refundable within 30 days from the termination of lease. The property was vacated on time in a clean and undamaged condition. I have attached photos and emails and documents to prove. I was promised that the returned security deposit will be mailed to me with 30 days. I received a letter from them that I will not be receiving the deposit back as they replaced the carpet for the property due to "pet stains". They don't have photos or anything that shows about the stains. I took photos of the entire apartment before I left as they don't want to inspect the property prior to me vacating it so they can do this dirty tactic that they are doing. Horrible business practice and I would like to get my $600 deposit back. I have contacted the ******** ******** ******* as well for this matter.
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            Read 1 More Complaints

            Customer Reviews

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            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

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