Business ProfileforRoadside Services Towing of Kansas City

On apron 7-5-23 A tow was order to tow my 2011 ******** *** -V sports cars located @ **** Bellaire ave KCMO through AAA who dispatched 3rd party the (above company) . The car was parked in the back yard with both doors open and the truck and hood were also open .the car battery was dead so on his arrival I informed the tow truck driver (****** ***** - NWA employee )to not close the hood of the car complete being car need power to engage the electric door handles so do not close the hood so the repair shop can put power to the battery so they can open the doors. MR ****** ***** was belligerent and very short tempered ,and refused to let me fully explain the situation going on with the car, ( based on his experience). After recanting to ****** ***** to not lock the keys in the car I decided to go indoors so he could do his job with no distractions or being micro managed . after noticing it was taking longer than it does to typically tow a car , I decided to check on the towing status . only to find Mr. ****** ***** try to get the keys out the car with a pry bar and slim Jim . initially I was upset about the keys being locked in the car because I needed the car repaired ASAP and the keys being locked in the car was holding up the process.... it wasn't until a few minutes later when I started to notice the damages when I started to ask ** ***** about the damages he became irate and became argumentative ,which started to make my wife nervous ,so we asked for a supervisor a went in the house awaiting a supervisor. after 30 minutes we noticed ** ***** had left and abandoned the vehicle so we had to contact AAA TO GET A SUPERVISOR to show up. After speaking with the supervisor we were informed a lock out tech would come and open the car plus tow it to the repair shop. which didn't happen the car was dropped off and left on the shop parking lot with the keys lock in the car / no access to inside.resulting in $6900 in repairs & damages NWA is giving me the run around.