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Find a Location

BMI Company, Inc. has 1 locations, listed below.

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    Business ProfileforBMI Company, Inc.

    Insurance Companies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    We provide auto, home, farm, business, and umbrella insurance to the families and business owners of Missouri.

    Products & Services

    Home Insurance, Auto Insurance, Farm Insurance, Business Insurance, Umbrella Insurance

    Business Details

    Location of This Business
    PO Box 40, Billings, MO 65610-0040
    BBB File Opened:
    4/10/2002
    Years in Business:
    133
    Business Started:
    5/9/1891
    Business Incorporated:
    5/9/1891
    Type of Entity:
    Corporation
    Alternate Business Name
    • Billings Mutual Insurance Company, Inc.
    Business Management
    • Ms. Crystal Hemphill, Chief Marketing Officer
    Contact Information

    Principal

    • Ms. Crystal Hemphill, Chief Marketing Officer

    Customer Contact

    • Ms. Crystal Hemphill, Chief Marketing Officer
    Additional Contact Information

    Fax Numbers

    • (417) 744-2762
      Primary Fax

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I contacted them about an issue with water in my basement and instead of telling me I needed to have flood insurance they proceeded with filing a claim even though they knew for a fact that they were not going to cover any of it. This should be illegal and they should lose their license/Is poke to the State of Missouri today and they agreed that they should have never filed a claim. They are now raising my rates because of something they knew they would never cover in the first place. Now I found a better insurance company with a much lower rate and I cannot switch because of this claim. They need to be shut down for fraud. Do NOT use this company ever! They scam you so they can raise your rates! This is the second time in a matter of months they have raised their rates and their customer service is worthless!
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John A

    1 star

    11/01/2023

    This company is S***. I have made 3 claims, and they have refused to pay every one of them. This last time I told them I wanted in writing, why they were denying my claim. I need this information so I can move forward with getting my home fixed. It's been 2 months. I've called repeatedly, and have even spoken with the adjustors supervisor, and nothing.They do not pay claims in my experience.And they will not even at times give you justification in writing for they're refusal to pay claims. Super Shady.

    BMI Company, Inc. Response

    11/05/2023

    We are always grateful for customer feedback of any kind and we apologize for your dissatisfaction. Your complaint is under review. In the meantime, if you would like to discuss the details of this review with us, please contact us directly at 417-744-2717. Thank you.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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