ComplaintsforEmerald Auto Repair, LLC
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Complaint Details
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Initial Complaint
11/29/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I had bought the suv from the mechanic josh around beginning of this year with taxes to have a good car for me and my children. I didn’t have it for 6 months started to have issues with it so I took it to him and he looked into said it was the timing chains it was covered under warranty found out the part he put on them when he rebuilt suv engine was a cheap part so he got better one. So he went out of town find out another mechanic messed up putting chains on so they had redo it. I left with it drove 10 mins to store and a part came off spilling fluid on pavement so went back have that fixed. Ended up more issues taking it home again brought back no uodate for 2 weeks it’s been shop my husband called got upset when josh told him timing chians messed up our engine now there’s metal in our oil pan camshaft and chain so now me and my kids have been without a car few months.Customer response
12/18/2023
Hi I’m letting you know I got a response back from elmerald and since my car has lot issues and I ain’t got money to repair what needs to be done I sold the suv to the shop owner back to him as I had bought it from him for 1000.00.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.