ComplaintsforJenkins Exteriors & Interiors
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
May, 2023 I am really disappointed that you are not a man of your word. You have not done what you said you would do. We paid you $32,898.00 (our check number 2281) to replace the roofs due to hail damage on my and my son’s house and to repair the siding on my son’s house in May. The roofs were installed but they did not replace the flashing on the chimney on our home. You have yet to replace the hail damaged siding on my son’s house. You have placed the blame on *** ****** inability to get yellow siding. Last Saturday, (July 22) I suggested to you to put on any color siding and paint it with vinyl paint. You stated that you wanted to check with *** **** to see what the situation was. Should you fail to respond to this acknowledgment, I WILL report this to the Better Business Bureau, the ******* ******* ********** ************ ******* ******* *** **** as you no longer accept my phone calls. You are not performing in a very professional manner. Refund the $2000.00 that you were paid to do the vinyl repair so we can get a contracter that will replace it.Business response
08/22/2023
He is complaining because it took a while to get the siding for his house and then the siding was delivered yesterday and he is angry because I didn't come yesterday to put it on. I tried to call him and he won't answer his phone.Business response
08/22/2023
The job is 100% done so we can close this complaint.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.