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Complaint Details
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Initial Complaint
08/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I had J. Givich construction repair my deck. They came out and placed new wood boards on bad joists. I realized after noticing boards on deck making noises when you walk on them. He told me they were in a hurry and got job done as quickly as possible. Now I have to pay someone else to remove deck boards and replace joists. It was negligent on there part . Not doing job correctly when the joists are rotted and placing new deck boards on it. They are Negligent!Business response
09/18/2023
We were the second or third company she had out to work on her deck a year ago. Approximately, three months ago she had me come out and inspect some issues she was concerned with. Those issues were not work that we did. I provided a bid on replacement which would have taken place from underneath (rotted joists were supported by new joists). We never did any additional work and she thought the estimate was too high. We will not be providing a refund.
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Contact Information
1162 Gobblers Mountain Rd
Branson West, MO 65737-8724
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.