Business ProfileforHilton Promenade at Branson Landing
At-a-glance
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Business Details
- Location of This Business
- 3 Branson Landing Blvd, Branson, MO 65616-2390
- BBB File Opened:
- 6/7/2023
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This is been going on for a while and I’ve been arguing with the hotel telling them instead of discounting it and a managers rate at $45 a night instead because I live in Texas and me coming to Branson. Missouri is Lil 29% chance because of my work we have rarely anything in Branson, Missouri that we do work in and for three nights it was $45 a night for three nights. I kept on telling the general manager that I won’t be able to that. It’s a maybe but more likely not an every time I have to call and cancel ahead of time like more than enough time and I keep on arguing and telling them instead of that just give me three free nights and reward points to any Hilton hotel brand no matter what give me the highest maximum points to stay at any Hilton hotel brand I don’t get a definitive answer I just get the runaround’s. I do have proof showing that it is a manager rate the reason why is the manager rate is because at the time the last time I was there, which was a few years ago there were independent contractors doing some renovation or something like that as the manager told me and because of one of the contractors made a very disgusting comment I told the manager or the general manager and this is how it came about but the problem is now is that like I stated above is that I can’t come to Branson Missouri because my job has little to nothing work in Branson, Missouri so again, like I stated above, which is very fair and four the trouble and the hassle and the inconvenience that it has caused me and very fair and the bare minimum to ask to which we all can see that I’m entitled to my request to be approved without any modifications or stipulations that Hilton give me the maximum rewards points to stay at any Hilton hotel brand for three free nights, which is very fair, and a very fair compromise, and a rightful compromise, and a win-win
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