![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforTable Rock Investments LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This company has no problem withdrawing $200 a month from my checking account.Thats about the only consistent thing they have going. I missed one meeting due to an emergency so I reached out to reschedule a meeting. No call back. I texted and the message was read but nobody every got back to me. I tried to get a hold of another one of my advisors and sure enough no answer They promise to help build business credit and they helped me get my footing but then completely disappeared. Its been a couple of months since Ive spoken to anyone at the company so I would like to cancel my services with them.Business response
09/28/2023
**************,
In order to cancel your services, you will need to contact LenCred at ************ as Table Rock Investments is a loan provider for services you purchased. We only receive the loan information and are not privy to the details of your purchase. If you have an issue with the repayment, please contact us at ************, Monday Friday 8:00 am to 5:00 pm central time. Thank you.Initial Complaint
03/12/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
It appears that special Financing sold my loan to Table Rock Investments. Special Financing withdrew $523.96 on 03/11/2022 followed by Table Rock Investments withdrawing the $523.96 on the SAME day, 03/11/2022. My account was withdrawn twice in one month for the same loan.Business response
03/14/2022
Table Rock Investments purchased this loan from Special Financing on 3/10/22.
Special Financing took the payment they processed in error.
Table Rock will request a refund by ACH today for the $523.26 that will process on 3/15/22 to Mr. **** *******'s account. Mr. **** ******* should see the funds returned by end of day on 3/15/22.
Best Regards,
****** ********
Customer response
03/15/2022
Better Business Bureau:
I have reviewed the response made by the business in reference tocomplaint ID ********, and find that this resolution is satisfactory to me. Payment has been refunded.
Sincerely,
***** **** *******
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
2800 Green Mountain Dr Bldg 1 Ste D
Branson, MO 65616-0602
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.