Business ProfileforBranson Mobility Rentals LLC

Called to rent small scooter.Talked to them about four times.Told them I have cancer and hard to get around.Asked how much did it weigh so my wife and I could handle it.She asked weight told her she said that had a small one that would workHeavest piece no more 25 lbs.Said I would call back.Called back next day said we could handle 25 lbs.She said you will not have a problem.we gave her are credit card. When the scooter was delivered and put in suv.Went to craft store tryed to get it out of suv , it was all we could do to get it out .Talked about it saying it was no where around 25 lbs used it about 30 minutes tried to get it back into suv, liked to never have got it back.Again said this is way to heavy.Did not get it back out called them to come pick it up because no way we could handle it.When he pick it up told him it was way to heavy told us that this one isn’t small one we had order even had a small one in van like we was suppose to have Called them and told them they gave us wrong one she was very rude, said she should owe us something said we would have to talk to owner called no answer text him two or three time.Very disappointed.Will never use them again .They lied to us.I am asking for you to step in and do something about it