Customer ReviewsforPinegar Chevrolet Buick GMC of Branson

The service department does not fix the issues just throws parts and clears codes at it.service will not communicate with you will tell you they will call you they do not!!bought my brand new 2020 ***** silverado have had it in for service engine light 8 times has cost ** day of work time and can not get anyone to communicate including the service Manger who told ** he would call letting ** know what going on still waiting on him to call I would not recommend taking anything to service at pinegar in branson mo!!!

Had a scheduled appointment to have oil changed and tires rotated. This appointment was made 2 weeks in advance. We drove 150 miles to Pinegar service center and arrived at 11:20 a.m. Our appointment was for 11:30 as we have schedule that time on Saturdays since we bought this Pickup in 2017. When I arrived there the girl, who I have never seen before in the past tells me I don't have an appointment, to which I tell that I did and it had been made two weeks in advance. She typed something in the computer and walked inside with my keys, didn't even talk to anyone and then came back out and stated well you had an appointment at 11:00 am and because I didn't show up it was canceled and I'd have to reschedule. I told her that we did have an appointment and that it was set up two weeks ago. She said well are techs leave at 12:00 and there's nothing she could do. When I pulled up a Chev Tahoe was being taken in so now I wonder if she gave my appointment to someone else. She said she was sorry there and I told her no Your not as you would make this right. I didn't drive 150 miles to be turned away when I had an appointment. Needles to say, we will NEVER PURCHASE another vehicle from there!! Guess it was more important to leave then make it right with my appointment!!!