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Find a Location

Showboat Branson Belle has 1 locations, listed below.

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    Business ProfileforShowboat Branson Belle

    Tourist Attractions

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4800 Hwy 165, Branson, MO 65616-8934
    BBB File Opened:
    12/11/1995
    Years in Business:
    30
    Business Started:
    1/1/1994
    Type of Entity:
    Corporation
    Business Management
    • Nancy Henderson, Owner
    • Tina Woodburn, Manager
    Contact Information

    Customer Contact

    • Nancy Henderson, Owner
    Additional Contact Information

    Fax Numbers

    • (417) 336-7710
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/06/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    Last night we booked the Belle thru the bransonshows.com website and found out we couldn't go because of a conflict so I called today to cancel and was told I would only be able to receive a 100 refund in the form of a gift certificate. I responded to him that I wanted a full refund in the same form of payment that I used. I was told that I would receive only 50 percent of the total that I had paid.  This is not acceptable.  I booked it less than 24 hours ago and my payment was immediately taken by the Branson Belle.   I want a 100 percent refund to my original form of payment.  The booking is not scheduled for at least 6 weeks from today as well.  
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kathleen M.

    1 star

    09/14/2023

    I let reservations know that I required a vegetarian meal that was gluten free weeks ago, and serving management first claimed that I had not told anyone about the accommodations I needed, then they claimed the box office there was at fault, and they continued to s**** up in a major fashion. All I got was string beans and an undercooked baked potato to eat for the main course, and I didn't get to eat until everyone else was well finished eating, because someone in the kitchen put steak on my plate, regardless of my noted dietary issues, and they had to remake everything (I'm allergic to meat products due to AGS, and I have Celiacs Disease). My husband and I didn't get to eat untill it was show time. Eating so quickly at the end of the dinner cruise, of course, had us running to use the facilities before we left, and I was rushed out of the women's restroom by a man who said I must vacate the bathroom. My husband and I are both handicapped, had to wait on lines to use the restroom, elevator, etc, and we were then rushed off the ship after paying top dollar for captain's ***** tickets ($95 a ticket), where I certainly didn't get a captain's ***** meal or treatment. Having a man come into the women's room to rush me out was just icing on the cake of poor customer service!

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