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ComplaintsforWorldwide Enterprise, LLC
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Complaint Details
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Initial Complaint
04/27/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I left my doctor November 14 of 2022. He signed off for a new battery for my power chair. He sent the order to Worldwide Medical and I never heard back from them on when I could pick up the order. In January I gave them a call and they told me they were waiting on insurance to be approved. I called back after 3 months and they told me it was on back order. Now they say its time for me to get a new chair. I have been waiting for almost 6 months for a new battery so that I can use my chair and they have constantly told me it was ordered and would be here. I called them back after 5 months and was told that would give me a call back. He never did so I called and ** and was then told he was on vacation and wouldn't be back until next week. His wife finally answered and rudely and abruptly told me that the doctors order for the battery for my chair had been sent to another company and she didn't know that name of the company they sent the order to. I am halfway paralyzed and need my chair.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.