ComplaintsforHwy 60 Motors. LLC
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Complaint Details
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Initial Complaint
02/24/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Deceptive Advertisement of Automobile(s). Unprofessional transaction and communication for said goods Unsafe vehicles for sale.Business response
03/10/2023
the 1994 Ford ****** priced at $2500 the complaint came in to look at was advertised as a rough truck. It stated in the ad that the truck is very rough and price was firm. It also stated it needed tires, had really bad paint, and would be best used as a truck to haul wood in. The price of the truck was advertised at $2500, which is below rough black book value. The complaint came in to look at it at which time we also told him again, this truck is very rough and as far as we knew it was mechanically sound for a truck that is 29 years old. Complaint came back with an offer of $600, which was significantly lower that what was stated as a firm price. Based on what he personally felt was what he wanted to pay, and we told him we could not take that for it.
The truck was priced according to book values, the auto check, and market pricing. It was not stated to be anything other than a rough, very old, ugly truck.
Customer response
03/10/2023
Complaint: ********
I am rejecting this response because: their response stating what they said is not at all what was in the listing description
Sincerely,
******** **********
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.