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Find a Location

Holt Monument Co. LLC has 1 locations, listed below.

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    Business ProfileforHolt Monument Co. LLC

    Monuments
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/26/2004

    Years in Business: 97

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Creation of lasting, beautiful granite cemetery memorials.

    Products & Services

    This company states it produces, sells, and offers service and repair of cemetery memorials in granite, bronze, and cemetery lettering.

    Business Details

    Location of This Business
    115 E Franklin St, Buffalo, MO 65622
    BBB File Opened:
    10/22/2004
    Years in Business:
    97
    Business Started:
    9/1/1927
    Business Incorporated:
    12/31/2001
    Accredited Since:
    10/26/2004
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 3:00 PM
    Su:
    Closed
    Business Management
    • Mr. Wayne L. Holt, Owner
    Contact Information

    Principal

    • Mr. Wayne L. Holt, Owner

    Customer Contact

    • Mr. Wayne L. Holt, Owner
    Additional Contact Information

    Fax Numbers

    • (417) 345-6115
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/17/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    A contract was entered upon on May 9, 2000 for the making and placement of a grave headstone. Money (check) was exchanged for the services of making and erecting the headstone upon the passing of one or both people involved. According to the companies contract final payment is due when the headstone wis erected at the grave. In January 20, 2024 my gather passed and I called the monument company to have the stone started and done. I was told that now they wanted almost $3500 in order to do the job. I told them we had our contract and that is not what it stated. I was told then that Blake Gilpin would have to talk to the owner and call us back. I have since called again and again told we would get a call back. Still nothing. I told Holt Monument I would honor our end of the contract and Come pay them in full although it had not been erected and we are still waiting on them to call us with a resolution.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John L

    1 star

    04/28/2023

    Been waiting and waiting it will soon be 2 years since we place the order and still waiting. Already paid for it all we want is the stone to be on my brother in laws grave by Memorial Day 2023. We deserve that it should not take this long.

    Holt Monument Co. LLC Response

    05/02/2023

    We appreciate that it is taking a long time for stones to be delivered. We are not making anyone wait any longer than we have to. Ever since Covid, the supply chain has been disrupted and we are having issues getting things. We tell customers that we are behind and it will take a long time to get things. We are getting things as fast as we can, but cannot be responsible for supplier caused delays.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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