Business ProfileforThe Roofing Company

We signed a contract dated 4/12/23 with The Roofing Company (TRC) to replace the roof at ************************************************, ******** including the tear off of the original roof, the installation of new plywood decking, ISO board, and a new TPO membrane roof. After several rounds of rework and our requests for a proper invoice, TRC stated that their work had been completed and they were paid in full on August 22, 2023 in the amount of $27,748.74. The roof was inspected on September 6, 2023 by SRS Roofing who identified dozens of areas where the roofing installation was improperly done. We hired SRS roofing, in consultation with TRC, to have SRS train and observe TRC's employees while repairs were made. During the repairs it became apparent that the original roof was not completely removed, new decking and ISO board were not installed over the entire roof as specified, and some of this - but not all - were corrected.On November 13, 2023, I noticed a leak coming through the roof into the second floor of the building. Photos were taken and TRC was notified in writing. On November 16, 2023, SRS conducted a walkaround of the roof with me and a representative of TRC to identify the leak location and any places where work remained. Dozens of problems remain, including some from the original inspection. This inspection was video recorded and a copy provided to TRC. Our account manager, *******************************, has made several attempts to seek resolution for these several problems from TRC's owner *********************************** to no avail. My multiple attempts to contact *********************************** have received no response of any kind.TRC's employees have left debris on our roof and behind the building. No work has been done on this roof since November 7, 2023. Today is November 27, 2023 and we cannot reach *********************************** nor have we heard any response from him. ******************************* has been in contact with us and has not heard from *********** about these issues either.