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ComplaintsforAloha Pools & Spas
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/06/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I had the pool installed last August and there was damage done by the installers to the wall; some of the pvc piping froze and busted. They never showed me how to winterize the pool. I have tried contacting them numerous times; the owner was mad because I called after hours. He asked me to call back. He was argumentative.. There is a 1 year installation warranty on the pool. There was a man who called in February, he said he would come in the warmer months and try to pound the wrinkle out of the wall. I haven**;t heard from him.Customer response
06/07/2022
Text received from **************:
This is ************************* claim # 17174197. The company hasn't contacted me either...what do I do now?
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.