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Complaint Details
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Initial Complaint
09/17/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Bought a house less than a year ago Major sewer collapse Apprasial marked wrong Kids in hospital Plumbers won’t fix the problem of an illegal septic system I was not aware of No one will help Called over 20 places Lawyer dropped me because of friends with realtor an seriousnessBusiness response
09/20/2021
Realty Executives Edge represented Ms. ******** in the purchase of a house last year. Because the house was disclosed to be on both a private shared well and a septic system we encouraged the buyer have a qualified contractor inspect the septic and well. The buyer decided (and has acknowledged to us) that she did not want to pay the additional dollars for these inspections. It turns out the septic system has some serious issues that were not disclosed in the seller's disclosure. Because the current owners never occupied the home it is possible they were unaware of the seriousness of the septic/well issue.
The FHA appraiser, in his appraisal, stated the house was on city water and sewer, contrary to what the listing stated in the MLS. Had the appraiser indicated otherwise the lender might have required an inspection of the septic and well as a condition of the FHA loan. As the broker, I went to the home to get a better idea of the issue. I called her attorney to discuss and he never returned my call. I called the septic company the buyer contacted recently. He did call back and said a septic replacement would be very difficult because of the near proximity of the well.
In short, none of this would have happened had she heeded our advice to get a septic/well inspection. It also possible that the lender would have insisted on the inspection had the appraiser identified the home as being on septic.
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Contact Information
2511 Independence St Ste 100
Cape Girardeau, MO 63703-5030
Business hours
Today,Closed
MMonday | 8:30 AM - 5:00 PM |
---|---|
TTuesday | 8:30 AM - 5:00 PM |
WWednesday | 8:30 AM - 5:00 PM |
ThThursday | 8:30 AM - 5:00 PM |
FFriday | 8:30 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.