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Find a Location

EBM Medical has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • EBM Medical

      722 Spirit of Saint Louis Blvd Chesterfield, MO 63005-1019

    • EBM Medical

      17887 Chesterfield Airport Rd Chesterfield, MO 63005-1211

    Business ProfileforEBM Medical

    Health Care
    Multi Location Business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    EBM Medical® is an innovative virtual retail medical clearing house that allows healthcare providers to prescribe and offer affordable, cash-only, evidence-based medical solutions.

    All while building their practice and ensuring their patients maintain continuity of care by way of solution-driven services.

    Business Details

    This is a multi-location business.

    Find a Location

    EBM Medical has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • EBM Medical

        722 Spirit of Saint Louis Blvd Chesterfield, MO 63005-1019

      • EBM Medical

        17887 Chesterfield Airport Rd Chesterfield, MO 63005-1211

      Location of This Business
      722 Spirit of Saint Louis Blvd, Chesterfield, MO 63005-1019
      BBB File Opened:
      7/19/2023
      Years in Business:
      8
      Business Started:
      5/4/2016
      Business Started Locally:
      5/4/2016
      Business Incorporated:
      5/4/2016
      Type of Entity:
      Limited Liability Company (LLC)
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/17/2024

      Complaint Type:
      Order Issues
      Status:
      Resolved
      My doctor sent a prescription for two items to EBM Medical. I agreed to have them filled 05/15/2024. The representative that I spoke with on the phone told me I would be contacted to authorize refills especially because the medicine is quite expensive ($228 for the two meds) and I am not able to afford it. The representative did offer an extended billing option of $76 every two weeks, that I agreed to. The first order came in, one is a 90 day supply and the other was a month supply that I have been able to extend per my doctor's ******* Today I checked my email and the company has sent out more medicine, including the one that I have a 90 day supply of (it has only been a month), without my authorization. I have paid the first $228 that I agreed to and do not have an issue with that amount, but do I an issue with the company filling the second order of $228 that I did not authorize. One medicine can be returned, but the other cannot. Needless to say I am beyond angry and feel taken advantage of. I have never had a company mail my meds without me authorizing the refills. I feel like I have been scammed and want others to know to be extremely careful when dealing with this company. Before you know it you will be up to your elbows in costs that you cannot not afford and did not approve. If they are doing it to me, I am sure that are doing it to a number of others. Buyers need to be aware of this company and how they operate. Then on top of it all, the treatment is not working.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kenneth M

      5 stars

      12/14/2023

      I want people to know about EBM Medical. Ive received a prescription for my feet neuropathy from ***************** at **** Ankle in ************** ******** from EBM pharmacy. ***************** a doctor who practices every word of his oath his entire practice for every patient has stopped 85% to 90% of my feet neuropathy. Being fortunate to have ****************** and EBM Medical pharmacy In ******** have changed my life. After years of dealing with the souls of my feet neuropathy and asking doctors for years why does it happen what can I do for it I did not get a solution until the years end of 2023 at my appointment with ****************** at **** ************* ***************** is an articulate doctor interested in the most precise diagnosis and least invasive solution to cure whats ailing us. You believe in luck? I can say Im lucky to have ***************** as a doctor in my providers list. ***************** has been working on my familys foot and ankle problems over 25 years. Fortunately for ******************* patients we have a doctor that uses his education, experience, compassion for every patients problems, common sense and every tool hes acquired in his life dedicated to his patients. Then theres EBM Medical in ********. One of the most concerned and efficient Pharmacys. I could say a patient would not know the difference of location no matter what state your doctor is ordering the prescription from. Thanks, Mule

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

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