Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Restoration Companies

Pro Clean Restoration & Floor Care

Reviews

Customer Review Ratings

5/5 stars

Average of 14 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMatt C

    Date: 04/17/2025

    5 stars
    ***** was thorough and patient answering my questions. He was available and easy to stay in touch with. He was very professional and we were thrilled with the work he did.
  • Review fromBetty C

    Date: 11/11/2024

    5 stars
    Extremely thorough in water removal from Family roof after 8.5 inch rain deluge.
  • Review fromAngie S.

    Date: 09/16/2024

    5 stars
    Pro clean did an amazing job on my carpets. ***** was very professional and does amazing work. He was very accommodating to my timeframe and was prompt with my appointment time. Would recommend and use again. Telling all my family and friends about him.
  • Review fromAngie D

    Date: 08/03/2024

    5 stars
    ***** was very professional when he came to our home for an AC leak in our basement. He was very informative about the work that needed to be done. He had great communication and promptness for his return visits. I was pleased with the work and would use this company again.
  • Review fromJohn K

    Date: 05/14/2024

    5 stars
    Wow! Dirty carpets doesn't describe what Pro Clean found at my recently purchased home. It was so disgusting I hated walking on the carpet. When finished it looked like brand new carpet and I'm thrilled. Referring ***** to my realtor and everyone who needs carpet or tile cleaning done call these folks. (And a nice guy to boot!) Excellent work!!!
  • Review fromJohn W

    Date: 04/15/2024

    5 stars
    I am totally impressed with the service I received!!! ****** was EXTRAORDINARY!!!!
  • Review fromToni P

    Date: 01/22/2024

    5 stars
    I had a similar experience with J**** of Pro Clean in December of 2023, as the previous BBB reviewers listed below. I absolutely agree with reports of his: expertise and professionalism; detailed communication of the remediation process and his arrival times; willingness to speak with insurance adjustors, excellent referrals for adjunct businesses connected to the remediation process; and, his innate politeness, genuineness and meticulous work habits. I had never encountered a home water leak/mold issue before, and I was relieved to have found an excellent choice for its resolution.
  • Review fromAlec M

    Date: 09/14/2023

    5 stars
    The expertise and professionalism shown by ***** is unmatched. His communication and help with everything was above and beyond. We will use him only moving forward for any other problems and will be recommending him to anyone who has problems.
  • Review fromAnn T

    Date: 04/18/2023

    5 stars
    I accidentally flooded my daughter's house by breaking a water line. State Farm suggested 1 company who came out and what a disaster that was. A friend suggested *****. I did my research on him and saw all of the amazing comments on ******* so I hired him. He knew how frantic I was for the disaster that I'd just created and my urgent request to get it completed ASAP. He was there the next day, worked for hours every day until it was finished. His communication, texts when he's coming and going, 100% professionalism, he did everything to make this woman living alone feel completely at ease! I can not thank him enough for the amazing job, guidance, and down right compassion that helped me through this entire ordeal. He reviewed insurance quotes, contractor bids, the whole nine because I was clueless - and he's STILL helping even after his job has been done for days. Just an amazing guy! ****% recommend him!!!
  • Review fromAndy L

    Date: 04/04/2023

    5 stars
    After several weeks of having a handful of businesses come out to give us an estimate on a remediation job (caused by a slow, long term dish washer leak), we decided to go with *****. He was not the most expensive but neither the cheapest. You do get what you pay for ?? He was very thorough with the scope of work covering every single step of the whole process and also worked in tandem with the air test quality company to make sure that everything is taken into account so that h*** get a passing clearance after the project is completed. He is also very honest and transparent about what he does, even if you dont pick him to do the job. Hes very professional, knowledgeable and kept everything clean throughout the effected area. All in all, we are truly satisfied with the work and highly recommend *****, if the need arise. Thank you ***** for the amazing work! We will definitely send people your way if they ever need this type of work done.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.