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ComplaintsforCRL Concrete and Construction Services
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Complaint Details
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Initial Complaint
05/15/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Entered written agreement on 9/16/202 to replace concrete driveway and sidewalk. The total cost was $8,950.00. I paid $4,027.00 by credit card on 9/16/23 with the understanding project would be done within 1-2 months. I heard nothing from CRL Concrete, so I sent an email on February 2, 2023, asking if they were still in business. Received an email stating partner had died. I was told by email project would be done in April 2023. A return email from CRL stated April 11, 2023, would work. April 11, 2023, was confirmed by return email. I contacted the company on April 6, 2023, to confirm April 11, 2023. I received a return email stating we were "looking at May." On May 11, 2023, I sent an email to the company asking when they would be able to do the job. I have not received any response.Customer response
06/07/2023
I have had no communications or calls or letters from the company. I feel like I was taken advantage of.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.