108 Customer Reviews
Review from Barbara F
5 stars08/22/2024
* Service Excellence *Just turning 65 and I was a bit anxious signing up for *************** is patient and answered every question and concern with a positive outlook. No pressure. I felt I was working with a friend. I also checked out *********** with BBB and other sources and found this business to be top rated and ethical. Thank you for finding me and for hiring good people like ******.
Senior Benefit Services Response
08/23/2024
This is wonderful, thank you for sharing *******. We will be sure to pass along to ******!Review from Linda S
5 stars05/08/2024
SBS, especially *********************, makes the process of picking/changing insurance plans so easy. He is knowledgeable and patient thru this tedious process! You can have confidence he'll find the best match for your specific insurance needsSenior Benefit Services Response
05/09/2024
Thank you so much for the kind review! We are so happy to hear that you are *** has been able to help you make this process easier for you.Review from Kim B
5 stars04/20/2024
Was recommended to call ****** to help with transitioning our ACA health plan once my husband went to ********* ****** was responsive and informative. He informed me of the timing of when the notifications are due, and offered to assist to make it a painless process. He removed all of the worry of going through this uncharted territory on my own. Very happy I reached out.Senior Benefit Services Response
04/22/2024
We are so glad that we were able to help make this process easier and painless for you! We are so happy you reached out too!Review from Diana G
5 stars02/21/2024
*** has been very, very helpful for me to get the best Part D and Part * ******** insurance that meets my specific needs. She responds immediately to my questions and handles all the paperwork tasks. She has given me great peace of mind in knowing that I am covered in the most optimal ways. I'm really grateful for her help.Senior Benefit Services Response
02/22/2024
*****, thank you so much for the thoughtful review! We are glad that *** has taken such good care of you.Review from Glenn S
5 stars02/21/2024
******************************* is very knowledgeable about ******** and the various associated options and products related to it. He also doesn't mind taking the time to explain things in an understandable way.Senior Benefit Services Response
02/22/2024
We are always happy to take time to explain everything we can! Thank you, *******!Review from Peggy B
5 stars02/20/2024
***** helped me every step of the way. He covered the options and what would be the best fit for me. He held my hand through the application and registration process. It has been a pleasure working with him.Senior Benefit Services Response
02/22/2024
*****, thank you so much for the kind review! We are so happy to hear that ***** has been able to help you find a great fit for you!Review from Patti K
5 stars01/24/2024
I have been very pleased with the service that I received from the Senior Benefits Service agent ****************************. He is very knowledgeable with what is available. He was very prompt in letting me know my options. Also, when it came time to renew, he let me know that there were less expensive plans available. Any time I had questions, he was there to answer them. I would highly recommend this service to those who would need it.Senior Benefit Services Response
01/25/2024
*****, we are so happy to hear that ****** has taken such good care of you! Thank you so much for the kind review.Review from Linda R
5 stars01/24/2024
My Husband and I found them to be very helpful in finding the best supplements to our ******** benefits.Senior Benefit Services Response
01/25/2024
Thank you so much, *****!Review from Kelly W
5 stars01/24/2024
************************* is extremely knowledgeable and responsive in answering my questions about ******** and supplemental coverages. **** was recommended to me by a person whose opinion I value highly. Then I spoke with 3 different consultants for these services, and he was by far the most impressive. The direction he gave me regarding how to sign up for ******** and what to expect once I applied for a Medigap policy and drug coverage were spot on.Senior Benefit Services Response
01/25/2024
*****, thank you so much for your review. We are so glad that you were referred to us and have been impressed with the direction and knowledge that **** has provided.Review from Donna B
5 stars01/18/2024
We have been using the West Plains site for over one year. They are always VERY friendly, helpful and caring. They go out of their way to help you with setting up accounts for you. They offer you coffee, etc. and make you feel at home. They are out of this world with customer service.Senior Benefit Services Response
01/19/2024
Thank you so much for the review, *****! We are so happy we have been able to make you feel comfortable and at home when working with us.
Customer Review Rating
Average of 108 Customer Reviews
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