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Find a Location

Sonic Drive-in has 1 locations, listed below.

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    Business ProfileforSonic Drive-in

    Restaurants

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3700 Range Line St, Columbia, MO 65202
    BBB File Opened:
    6/3/2023

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    To Whom It May ********* am a regular at Sonic Drive In, love the food and staff are courteous and friendly. However, the past couple of times they could not get my order right through the drive through. The first most recent occurrence was about a week ago when I wanted two burgers from the dollar menu. Instead I got two cheese burgers for about 10$, instead of two burgers from the 1,2, 3 dollar(s) menu. I expressed this in the drive through and paid for it and moved on.This time this late night, I wanted the Grilled Cheese Double Burger with Tots for 3 99 Dollars. However, I got that plus a drink for 7 dollars and some change. Its not what I wanted, such that I specifically communicated Grilled Cheese Double Burger with Tots for ****. It seems now matter what I say in the drive through of what I want, with specific details, Its not what I ordered. Please see below link for Grilled Cheese Double Burger with Tots or Fries for ****:************************************************************************************************************************ Paying 3 dollars more for a soda is stupid, but did it nonetheless and it was about 11:35pm; too late to have an argument about it.I am still a regular and enjoy coming to Sonic Drive In regardless, like the food and good staff.

    Customer Reviews

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