![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforVintage High Street
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/15/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
In April of 2023, I hired a driver to deliver my sleigh bed frame for ******************************* to refinish. I paid her through Venmo, and she sent me a photo of the bed frame completed but she refuses to deliver my bed frame. Almost every day I send a text message asking her "When is the driver going to notify me for the delivery of my bed frame?" She never answers me, which is her pattern of stopping all communication and then eventually blocking the individual asking for their product returned. I have offered two times to hire a driver and pick up my bed frame at my expense. She does not respond. I don't want the money back I want my bed frame in perfect condition returned to me. I found a second address for ****************** from one of her previous drivers. *****************************, **************************************. IF she sold my bed frame I want all monies that she received be sent to me AND my payment or 785$. I happen to know the bed frame is solid maple and built in ******. My research shows the bed frame is worth 3,000$ to 4,000$.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.