Business ProfileforStorageMart

I decided to rent a storage unit from storage mart on hub drive in independence. I got a 5x10 unit 1605 if was supposed to be 60 dollars a month, with one free month. I paid ***** on June 16th to start my service. Then I got a bill for ***** due 7/1. I called and ******* said that the extra 24 dollars is for insurance but if I wanted to bring in my home owners or renters insurance policy that he would take that off. Neither one would cover my storage unit. He told me I was prorated for ***** I looked online and saw that they had me started on the first of ***** So I just excepted that. The next day I got an email saying that they updated their system and I needed to change my information. I paid my bill on July 2nd through that email. When I clicked submit payment I got a red message pop up and say that there was an error with payrix and to not resubmit or customer would be charged twice. The payment of ***** posted to my account on July 3rd. But storage mart said it didn't. And that I needed to make a double payment to avoid late fees. I refused. On Monday I talked to the property manager and sent him all the information and documentation of my payment. They have continued to charge me late fees and it is now qt 114$ plus the 94 ive already paid and the 84 to start all for 1 month. I am now locked out. And cannot access my belongings. In the beginning before the July 1st payment the property manager pushed me into writing a good review and i did because at that point I was happy with the service. But it has been completely shady ever since and im incredibly worried that maybe they've been cyber hacked and my infor.ation is unsafe or also that my belongings are at risk. And I'm also worried about back lash for turning them in. When I downloaded the app and couldn't find their store I was told that I really shouldn't use the storage mart app to pay anyway. It just all seems very shady.