ComplaintsforVape Society Supply
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/16/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered these products over a week ago and have not recieved as much as an order confirmation. When I tried to email the company to request an order status the email would not go through. I then attempted to call and there is never an answer. At this point I looked up reviews of 100's of people complaining that they never recieved their orders dated back to 2020.Initial Complaint
01/07/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Vape Society Supply, located at **********************************************************, charged me an excise tax which I paid, but did not pay the tax to the State of ********. I am now being charged a penalty because they failed to pay the tax they charged me.Initial Complaint
10/28/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
This company is unlicensed to sale in ********. I placed an order in March this year and they charged me Colorado Excise tax. Today I got the **************** to come after me for tax because they reported the sale but didn't pay the tax owed.Business response
11/07/2022
Hello, We have requested a refund for the tax paid by consumer, ******************* as requested.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.