ComplaintsforVehicle Services Center
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Complaint Details
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Initial Complaint
06/18/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
**** calls herassing me every single day. After asking them to take me off their call list they continue to call me every single day.Initial Complaint
11/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
They have called me through a bunch of different fake numbers asking me to buy their warranty. I already bought one through the dealer and told them to take me off their list. They continue to call 2-3 times a day.Initial Complaint
09/01/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
This company calls regularly sometimes twice a day. I have requested that I be removed from their list and they will not oblige. The will not provide any contact information regarding the company.Initial Complaint
08/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Harassment - they call me daily from different phones numbers. I have asked them where they got my phone number, to speak with a supervisor and remove me from their calling list. This is cold calling as I do not have an business transactions with this company and asked them to annotate that I do not want anything to do with them on the file. They state that they will not call anymore but still do daily. I answer the call to tell them to take me off but they are completely rude and unprofessional. This is a violation of the **** and I am not required to tell them quit harassing me but I have.Initial Complaint
08/08/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On 8/3/23 I was charged .50, 8/4/23 $10.95. I have no idea what the charges were for or who authorized it. I&#**;ve tried calling every telling number for the business I was able to get off the internet, but none of them are in working order.Initial Complaint
08/03/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Sending automotive insurance coverage marketing in the form of looking like official government mail and a final notice. When there is no account with them, they didn't even have the right car, they wanted to know what my dad had. It's targeted to deceive elderly persons think they have an outstanding bill with the dmv. I do not want them calling or mailing my elderly parent again.Initial Complaint
07/11/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Vehicle Service Center has called my cell phone about 8 times in the last two weeks. They use fake #s with area codes that match my rural area #. They call in regards to a vehicle I dont own under a name that isn't me. Despite me requesting every time for them to update their system I continue to recieve a call every other day. This is the definition of harassment.Initial Complaint
06/16/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Ive received 2 of these letter in the last 6 months and I dont even own a car I went to look at a specific vehicle at drive time and Ive be getting these car warranty expired letters and I dont even own that specific vehicle.Initial Complaint
06/01/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Fraudulent charges of $.50, $10.95 and $10.95. I dont even have an account on this siteInitial Complaint
05/16/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
This whole company is a scam they will call you nonstop asking you if a car you have never owned is yours and when asked to speak to someone higher up they will hang up its such a obvious scam should be removed
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Customer Complaints Summary
58 total complaints in the last 3 years.
4 complaints closed in the last 12 months.