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Find a Location

True Hearts Home Care LLC has 1 locations, listed below.

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    Business ProfileforTrue Hearts Home Care LLC

    Home Health Care

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Senior Home Care.

    Products & Services

    Health and Wellness, Health, Home Care, Senior Services, Senior Home Care, Senior Care, Disabled Persons Assistance, Adult Care

    Business Details

    Location of This Business
    12645 Olive Blvd Ste 228, Creve Coeur, MO 63141
    BBB File Opened:
    11/3/2023
    Years in Business:
    1
    Business Started:
    6/15/2023
    Business Incorporated:
    6/15/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • True Hearts Home Care
    Business Management
    • Ms. Rita Wilson, Founder/CEO
    Contact Information

    Principal

    • Ms. Rita Wilson, Founder/CEO

    Customer Contact

    • Ms. Rita Wilson, Founder/CEO

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/20/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I paid this service $200 for four visits and a care giver didn't show up for three visits. She only sent one of her aids one time. I got no return phone calls or texts from them. I hired them within the last month.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Maiya C

    5 stars

    07/17/2024

    I love True Hearts Home Care. They did an excellent job taking care of my elderly father. The caregivers were consistently professional, compassionate, and attentive to his needs, ensuring he felt comfortable and well-cared for at all times. What truly sets True Hearts Home Care apart is their exceptional level of commitment and personal touch.There was an instance when an aide wasn't available, and I was deeply concerned about my father's care. To my surprise and immense relief, the owner of True Hearts Home Care stepped in personally. The owners willingness to come and help out in a pinch demonstrated a level of dedication and genuine care that is rare to find. This personal intervention not only ensured my fathers needs were met but also provided me with peace of mind, knowing that he was in the best possible hands.The team at True Hearts Home Care went above and beyond in every aspect, from daily routines to managing his medications and providing companionship. Their unwavering support made a significant positive impact on my father's quality of life and my family's well-being. I wholeheartedly recommend True Hearts Home Care to anyone seeking reliable and heartfelt care for their loved ones.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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