ComplaintsforNorth Campus Surgery Center
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Complaint Details
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Initial Complaint
04/17/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
North Campus Surgery Center performed foot surgery on my daughter. We provided a credit card to make monthly payments. The balance has been paid in full, but I continue to be charged. When I call to address this, they are unwilling to resolve the issue without talking to my daughter who is away at school. My daughter is my dependent and I am the one who has paid these bills. And this is beyond a privacy issue. The bill has already been paid in full. I just need them to refund what is owed ($350) and I need them to stop charging credit card each month.Business response
05/02/2024
To Whom It May ********************* you for bringing Mr. ******************* concerns to our attention. Attached please find
our response to same.
We ask that the enclosed response not be posted to your website or any public media site as it
may contain protected health information.
If you have any questions regarding the response to ******************, please feel free to contact our
office at *************.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.