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Endodontics Of Greater St Louis has 1 locations, listed below.

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    Business ProfileforEndodontics Of Greater St Louis

    Dental

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1053 Rondale Ct, Dardenne Prairie, MO 63368-7368
    BBB File Opened:
    6/19/2023
    Years in Business:
    12
    Business Started:
    2/23/2012
    Business Started Locally:
    2/23/2012
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Shelly Sarich, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/20/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    4/27/23 Root Canal Treatment. Appointment was scheduled the afternoon before. I was a returning patient (had a root canal at this office with the same insurance previously). Office staff informed me that the insurance company recently changed their payment policy and required patient to pay upfront, they would submit the claim and the ins. would reimburse me. I questioned this, as I had treatment done recently at my dentist office and this was not the practice, they assured me that this was a very recent change in policy with the insurance company, nothing more. Once my ins company received the claim I found out that this office was no longer in network. This was not communicated at all, only the lie about a change in payment policy. Had I known that they were now out of network I would've gone elsewhere. I was charged $1500 ($1370 paid after some sort of discount) for a service that would've only cost me $111 if it were in network. This is s recent issue and there are several online reviews regarding patients being lied to. I have never had a medical provider not inform me that they were out of network. This was deceitful and done purposely so I would schedule my treatment with them. I have reached out to the office 3 times with no response. I want a refund of the charges not covered by my insurance company; the ones I incurred because they lied to me rather than tell me they were out of network.
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    Customer Reviews

    0 Customer Reviews

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