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ComplaintsforScott Hankins Masonry
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Complaint Details
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Initial Complaint
05/10/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Review: We hired Scott on May 6, 2022 to repair and replace brick and mortar in our foundation and then paint it. He required $1,000 for the first week of work which we gave him by check that day. He was to start work on May 23rd but it rained. There were further delays on his part but finally started work on June 14th and completed the brick work in 4 days. Only painting remained. We gave him a check for $1,060 for another week of work, plus $60 for two gallons of paint he would purchase. Since then, we have gotten one excuse after another. The entire family has had flu twice, ***** twice, he lost two grandmothers in one week, truck broke down, car broke down, kids have been hospitalized. He was supposed to start painting tomorrow but sent a text today stating he has health is***s and does not know when he can work. We cant even get him to bring ** the paint he supposedly bought for **, so that we can hire someone else to do the job we paid him to do! Update: It is now April 24, 2023. Our foundation is still not painted., and we have not received the paint or a refund of any of our money. Scott now claims that I made the situation toxic. He states that his lawyer, whom he refuses to name, told him to have no communication with **. He has also threatened to *** me for slander for my reviews of him. I have text messages to back up everything in my review. Do not ever, ever hire this man.Business response
05/15/2023
We will not be responding to this complaint.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.