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Complaint Details
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Initial Complaint
11/01/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I hired these guys to finish a house. I paid for the materials and half the cost of the labor. He did not put padding down under the floor, the floor has buckled because he left the window open when he left. He also put it in too tight, not leaving any room for expansion. The front is crooked.Business response
11/22/2021
I waited around for 6 months for her to get her material. I was in the middle of a new job by the time she got her material. When I was there for her floor, I was a little worried so I took pictures of all my work and she tried to say I left windows open and she had someone tear the floors up and never allowed me to come over and review my previous work. She still owed me $1500 and she bought cheap flooring a so I warned her and advised her that I do not warranty flooring, I told her the flooring would not do what she thinks it will do, she wanted pet safe flooring and the flooring she bought was not. I told her take the money she owed me and buy the flooring. She wanted me to pay for it all and pay for the other contractor. She was stating that there was no underlaying but there was for sure underlaying, I have all the pictures of the underlaying.
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Contact Information
205 McClard St
Dexter, MO 63841-2638
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 6:00 PM |
---|---|
TTuesday | 8:00 AM - 6:00 PM |
WWednesday | 8:00 AM - 6:00 PM |
ThThursday | 8:00 AM - 6:00 PM |
FFriday | 8:00 AM - 6:00 PM |
SaSaturday | 8:00 AM - 5:00 PM |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.