Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

St. Louis Foundation Repairs has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSt. Louis Foundation Repairs

    Foundation Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/7/2020

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Foundation Repair

    Products & Services

    We Fix Foundation Wall Cracks Water And Sewer Pipe Penetrations Snap Ties And Seams 

    Business Details

    Location of This Business
    15809 Manchester Rd, Ellisville, MO 63011-2207
    BBB File Opened:
    6/29/2020
    Years in Business:
    8
    Business Started:
    6/25/2016
    Business Incorporated:
    1/7/2020
    Accredited Since:
    7/7/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 12:00 PM
    Su:
    8:00 AM - 12:00 PM
    Business Management
    • Mr. Kent Schrum, Owner
    Contact Information

    Principal

    • Mr. Kent Schrum, Owner

    Customer Contact

    • Mr. Kent Schrum, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/23/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    ****, the owner of the above-stated company, Took the initial payment on 4/1/2023 for yard drainage and basement crack repair contract. On 4/28/23 The total amount of basement crack repair was given to his three sons who repaired, not ****, the owner who signed the contract. He then took another high-paid job and left the yard drain incomplete, blaming 'rain daily in Chesterfield area' despite multiple texts and even a copy of the weather. He gave excuses for rain until last week; he texted back and stated he was going to install the drains on 9.12.23, demanding the second check of 2885.00, which is due upon start per contract( after the initial deposit of 2385. given on 4/1/23-which he drove to my workplace to pick up that check). This second payment was given at the start of work, and I questioned why he was not installing the drains per the contract. He stated" I found the blockage in the existing gutter and I can clear that and no need for drain installation. I asked him if he would refund me for not installing the drain, and confronted him on the other drain(used gravel instead of French drain); he became outraged and asked his sons to cover the excavated 2 feet drain deep area of almost 80-foot-long back with soil and left it unfinished. He also broke the back fence gate and the key to bringing in a bobcat without my permission, removed all concrete paved landscaping bricks on the north side of the house, and said he would not finish putting them back, either. Since the three sons who performed all labor are assumed not licensed, and ****, the owner never worked for the basement crack repair (charged 25,000), is also a 'ripoff' like this. I hired another contractor/ inspector who saw the errors the sons made and had to pay 8,000.00 dollars to repair/rescrewing of the nails, re-patching with epoxy (due to insufficient filling found on the cracks) in addition. All I ask for is a fair outcome to this issue, and please advise. Thank you
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Steven C

    5 stars

    08/02/2023

    St Louis Foundation Repair did a great job for a reasonable price. I trust their recommendations and would highly recommend them .

    St. Louis Foundation Repairs Response

    08/03/2023

    Thanks ******, we are glad we could get your foundation crack repaired for you! Please let us know if you need anything else!

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.