Customer ReviewsforResort Legal Service, LLC

My wife and I sat in a meeting in September 2022 and were very sceptical about whether they could get ** out of the timeshare ownership and began to become very concerned by January 2023 no real progress was made. We received a email in June 2023 that our timeshare ownership has been terminated which took away from the worries of ever getting out of it. I would have given a better review however it is July and we have not been able to get final money and documents for our records and to reimburse our credit card company ( the extra closing money which was decided to be returned to me).

Thank you for taking the time to leave us this review. We do everything we can to take care of our clients so when we get appreciation, it is definitely appreciated. The finalization did take place about 30 days ago and unfortunately the final money aspect takes time. However, we have final authorization of that release, so you should be receiving it within the next couple of weeks. You should also have an email from us in regard to this as well. Hopefully, once you do receive it you can edit this review and give us a 5 star. It was nice working with you and enjoy being timeshare free.

My husband and I decided to attend a meeting in June of 2022 that could get us out of our timeshare that we were paying over $700 a month in maintenance. At first we thought it might be a scam but after talking to the team of representatives we decided to take the plunge . We told them that we need to postpone the closure til November of 2022. They listened and started the process in November, we received our exit letter from the timeshare in January of 2023. We always were in contact with our representatives the process was done earlier than we expected. We are now maintenance free. We thank Resort Legal for their work in freeing us and our children from an expensive maintenance that always continued to increase. Sometimes you just have to trust your gut which we did and are happy that we did that. It wasn’t cheep but it was worth being debt free. Thank you everyone at Resort Legal that made us timeshare maintenance free.

Thank you very much for taking the time to leave us this review. We greatly appreciate it and are happy to have helped. Enjoy being timeshare free! Take care.

What a blessing. I thank god for no longer owning that timeshare and being forced to pay that god awful maintenance fee. I remember when I bought my timeshare and had great experiences while my fee was only $350 in the last 3 years it went to over $1200. How are these timeshares still legal? I received a call to attend an owners meeting with resort legal at a hotel in July 2022. I almost decided not to go because I thought it would be one of those high pressure sales meetings. My husband passed in May 2021 and I did not want to deal with any of this timeshare stuff however I decided to go and I was so relieved that I was able to get out of my timeshare. I would recommend this company 100% they did everything I asked. I received my exit documents and my release forms within 5 months. I have absolutely NO complaints.

First off, again sorry for your loss. We are so very happy to have assisted you and are glad this is one less you thing you need to worry about. Thank you very much for the review, it is greatly appreciated. Enjoy being timeshare free!!!

Signed in July and just received final notification. Took a little longer than I had hoped, but its done! Was leery at first that it was a scam but was happily proved wrong. Everything done professionally.

We appreciate you for leaving ** this review. The process does take some time in cases, but thank you for doing your part too. We could not have done it without your help. We are so glad to have helped you and it was our pleasure. Now, even though we were happy to have you as a client, we hope to not have to have you as a client again. In other words, stay timeshare free :) Thanks again for this review!

Unfortunately, we got stuck into a bunch of useless properties because we were told they would allow me to book multiple bedrooms, any place, any time. The resorts always with their false promises. Every time we went on vacation we kept falling for the timeshare sales spiel. Shame on **! At 78 so many we needed to get out of. Needed to dump all time shares, can't leave my son with over $7K/year in maintenance. The resort told us there is no way we could give them back even though all the sales people promised us. Just keep paying the maintenance even after we told them our children cannot afford them. They even tried to sell us more. We went to multiple exit meetings that tried to pressure us to pay to sell it but felt like they all were scams. We signed a contract with resort legal service on 8/3/2022. The consultants we met with that night gave us a great understanding and connected all the dots for **. The information was so vital to any timeshare owner. Luckily we were able to eliminate 4 different point deeds. We received the signed release from our timeshares Jan 2023 earlier than expected. No more maintenance. Whenever we called or emailed we received a sufficient response within 48hrs. We were completely satisfied. I had contact with different departments in the company who were very helpful. Respectfully, we did our research and have read the negative comments posted and I did not encounter any of those. Having in customer ********************** for over 27 years I realized that you can not satisfy 100% of the people every time all of the time. Especially the guests we saw that did not qualify. Yes of course, we were skeptical at first since we felt we were screwed multiple times by the resorts. Im glad we trusted our gut and went with this very informative group. What a weight off of our family!

WOW! Thank you for such a thought out and nicely worded review. We have heard plenty of stories similar to yours regarding the resorts unfortunately, so thank you for trusting us to help your family. It is our absolute pleasure to help you all close that chapter. Now you and your son can look forward to being timeshare free!!!

When I was invited to this meeting I was told this would be to get out of the contract with my timeshare. After the meeting my wife and I were then told that this was something that was supposed to be done yrs ago by the timeshare company but now we HAD to settle this. So we decided to think about it. We were given 3 days to decide but when i called I was told I could email a decision but was then called and told NO I had to do it in writing. This was just the beginning of a mess. I then mailed what info i could get and sent it off by registered mail. After not hearing from them about a month I then contacted them and they denied they had any paperwork. So I called the local USPS and found they had indeed signed off for paperwork weeks earlier at their UPS mailbox. Since then I have talked to 4 different ppl including their Mgr, who told me all he needed was my membership logon and he would email for anything else. and still I was told yesterday 4 months later that now I still have to call the County and get this paperwork on my own. This feels like the same thing that we were told this company was helping us out of..I would not recommend using this service and if i could get out of the contract i would.

We appreciate your review and we have investigated your claims. We have spoken to you on the phone 7 times with the most recent being a week ago, at which time you were given the necessary contact information to obtain a copy of your deed from the resort which is needed to complete your exit. We did receive the documents you sent, however they were incomplete, which you were informed of. We will reach out to you again today to help with the process. It should be noted that we haven’t collected payment for our services and we would be happy to terminate the contract if that is your desire. We understand your frustrations with the process, however the steps to complete your exit are complex and require some cooperation on your behalf. We look forward to speaking with you.

We signed up with this company in August 2022 and they had us out of our timeshare in less than six months. They kept us informed every step of the way and were nothing but courteous and professional. Would recommend them to anyone looking to get out from under their timeshare.

YAY! Appreciate the review and happy that you trusted us to help you out. it was our pleasure. Enjoy being timeshare free!!! Thanks again.

I attended a meeting Oct 2022 at a ************** and i was very impressed definitely was able to see the difference between the other meetings *** attended. Extremely professional and informative group. They helped me understand the timeshare industry. Very easy to work with i had over $2200 yearly maintenance fees and received documentation within a few months that i was completely out of my timeshare. Highly recommend this firm after my personal experience.

We love hearing from owners that have gone through the whole process with us. Thank you for leaving us this review and for the kinds words. We are very glad we could help.